Pets / Animals Archives - Consumeradvice

I took my puppy to the vet towards the end of last year as he had a skin condition. The vet did not help, and in fact made the situation worse, confirmed by my new surgeon who has now resolved the issue with the correct treatment. This was expensive for me. What can I do about this?

Consumer Returns, Consumer Rights, Consumer Spending, Featured in The Daily Record, Pets / Animals / March 21, 2022 March 21, 2022

Taking a pet to the vet for treatment is considered a ‘professional service’ in relation to consumer legislation. As with any professional service, the Consumer Rights Act 2015 requires that the service you receive be provided with reasonable care and skill. What can I do if I am unhappy about the service received? If you …

I took my puppy to the vet towards the end of last year as he had a skin condition. The vet did not help, and in fact made the situation worse, confirmed by my new surgeon who has now resolved the issue with the correct treatment. This was expensive for me. What can I do about this? Read More »

Counting the Cost of the Illegal Puppy Trade

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Counterfeit Goods, Online Scams, Pets / Animals, Scams / July 23, 2020 March 21, 2022

The illegal trading of puppies is a practice which not only proves incredibly damaging to the animals involved, but can also severely impact consumers, carrying a significant financial and emotional toll. Scottish Government figures estimate that almost half (45%) of people who bought a puppy in 2019 purchased the animal online, an increase of 25% …

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Remember, Remember the 5th of November – Changing Opinions on Fireworks, Bonfires and All Things Guy Fawkes

Bonfire Night, Legislation, Pets / Animals, Safety / October 31, 2019 March 21, 2022

Guy Fawkes Night, celebrated on the 5th November every year, marks the infamous ‘Gunpowder Plot’ against the House of Lords in 1605, in which explosives were used in an attempt to assassinate King James I of England. Guy Fawkes was caught guarding the explosives and ultimately failed in his attempt. Ever now, over 400 years later, …

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Harm and the Farm: Illicit dealings in Puppy Farming

Consumer Protection, Consumer Rights, Online Scams, Pets / Animals, Scams / September 19, 2019 March 21, 2022

When the term ‘puppy farm’ was first put to me, my mind’s eye conjured up images of dogs bounding happily and freely through fields. I thought of a friendly farmer and his family spending time with their dogs, long walks in the countryside and fresh air. Unfortunately, the reality is often a lot less pleasant. …

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