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consumer rights

Navigating Safety Concerns: E-Scooters and E-Bikes as Christmas Presents

As the festive season approaches, the popularity of e-scooters and e-bikes as Christmas presents has soared, offering a convenient and eco-friendly alternative for many Scots. However, consumers must be vigilant about potential safety hazards associated with these products. The Office for Product Safety and Standards (OPSS) has released a crucial safety advisory, emphasizing the necessary …

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Three consumer rights and product quality definitions you need to know

Know Your Rights

Consumer Rights Confirmed. Under the Consumer Rights Act (as with the Sale of Goods Act) all products must be of satisfactory quality, fit for purpose and as described whether they are physical or digital and must meet the following standards. 1. Fit for purpose:  The goods should be fit for the purpose they are supplied for, …

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